Partner products at FaHome

At FaHome you will find a large selection of unique furniture and home accessories – some of which are also made in cooperation with selected partner companies .
These collaborations enable us to offer you even more special items and shorter delivery times.

---

How partner products work

Some of our products are shipped directly by our partners .
These partners are carefully selected by us and meet the same quality and service standards you expect from FaHome.

To ensure smooth shipping, we only transmit to our partners the data required for delivery (e.g. name and delivery address).

That means:

• Your product will be delivered directly from the partner warehouse to your home.

• Delivery times may vary slightly depending on the partner.

• All products are securely packaged and reliably shipped.

---

Your contact remains FaHome

Even if a product is shipped by a partner, FaHome remains your sole contact .
If you have any questions about your order, delivery, returns, or product quality, our customer service is available to help you at any time.
We will take care of your request and coordinate all steps with the respective partner on your behalf.

---

Returns & Complaints

If you ever want to return something or make a complaint, we can also handle this easily.
FaHome coordinates the return with the partner and ensures a quick and fair solution – you don't have to worry about anything else.

---

Transparency & Trust

We attach great importance to you knowing where your product comes from.
That's why partner products are clearly marked on our website.
Regardless, the following applies:

• You always order directly from FaHome.

• You pay to FaHome.

• And you will receive the usual FaHome service , no matter which warehouse your item is shipped from.

---

🪵 In short:
Our partners are expanding the product range – the service remains 100% FaHome.