Payment and shipping
The following conditions apply:
| Region / country group | Shipping method | Cost | Notice |
|---|---|---|---|
| Germany | Standard, freight forwarding | For free | 1–4 working days |
| Balearic Islands and Province of Santa Cruz de Tenerife | Freight forwarding | 249,00 € | |
| Standard International | 89,00 € | 2–8 working days | |
| Austria, Belgium, Czech Republic, Denmark, Luxembourg, Netherlands, Poland | Freight forwarding | 19,90 € | |
| Standard International | For free | 2–8 working days | |
| Croatia, Estonia, Finland, Latvia, Lithuania, Romania, Sweden, Slovakia, Slovenia, Hungary, Norway, Switzerland, United Kingdom | Freight forwarding | 100,00 € | |
| Standard International | 19,90 € | 2–8 working days | |
| Greece, Portugal | Freight forwarding | 100,00 € | |
| Standard International | 24,90 € | 2–8 working days | |
| Bulgaria, Cyprus, France, Ireland, Italy, Malta, Spain | Freight forwarding | 100,00 € | |
| Standard International | For free | 2–8 working days for 0–31 kg | |
| UAE, Australia, Canada, Israel, Japan, Malaysia, Singapore, Hong Kong, South Korea, United States, New Zealand | Freight forwarding | 150,00 € | Costs may vary |
| Standard International | 29,90 € | Costs may vary |
The goods are delivered worldwide.
Shipping costs (including VAT)
We deliver free of charge within Germany.
For international deliveries, shipping costs vary depending on the destination country and shipping provider. You can find an overview of the costs above.
Delivery times
Unless otherwise specified in the respective offer, delivery of the goods will take place within Germany within 3 - 5 days, and for deliveries abroad within 5 - 7 days after conclusion of the contract (if advance payment has been agreed, after the date of your payment instruction).
Please note that no deliveries are made on Sundays and public holidays.
If you have ordered items with different delivery times, the goods will be shipped in one shipment unless we have agreed otherwise. In this case, the delivery time will be determined by the item you ordered with the longest delivery time.
If you pick up your order yourself, we will inform you by email about the availability of the goods and pickup options. In this case, no shipping costs will be charged.
Accepted payment options
- Cash on pickup
- Prepayment by bank transfer
- Payment by SEPA direct debit
- Payment by credit card
- Payment by invoice
- Payment by instant bank transfer (via Klarna)
- Payment by invoice (via Klarna)
- Payment by installment purchase (via Klarna)
- Payment by direct debit (via Klarna)
- Payment by credit card (via Klarna)
- Payment via Amazon Pay
- Payment via Google Pay
- Payment via Apple Pay
Further details on payment
If paying by invoice, the invoice amount must be paid within 14 days.
When paying by SEPA direct debit, you authorize us to collect the invoice amount from the specified account by issuing a corresponding SEPA mandate.
You will receive a pre-notification at least five days before the direct debit date. Please note that you are responsible for ensuring sufficient funds are available in your account by the announced date.
When paying by credit card Your credit card account will be debited upon conclusion of the contract.
If you have any questions, you can find our contact details in the imprint.
